Frequently Asked Questions
Everything you need to know about shopping with Keans Claremorris
What are your delivery options and costs?
We offer nationwide shipping across Ireland. Standard delivery typically takes 3-5 working days, and shipping costs are calculated at checkout based on the size and weight of your order.
What is your return policy?
You can return any unused item in its original packaging within 14 days of receipt for a full refund or exchange. Please ensure you include your order number and proof of purchase.
Can I click and collect my order?
Yes, we offer a free Click & Collect service at our Claremorris store. Simply select the 'Pick Up' option at checkout, and we will notify you via email when your order is ready.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure payments via PayPal.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Are your online prices the same as in-store?
We strive to maintain price consistency across our online store and our physical location in Claremorris, though online-exclusive promotions may occasionally occur.